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Server Recovery & Updates
Posted on Saturday, April 27 2013 @ 15:04:11 EDT by Stratus

SWR Technical News On April 17th, 2013, one of the hard drives on our RAID system failed, resulting in total connectivity loss. Working with the datacenter technicians, we were able to have the server brought up in rescue mode in which I backed up as much as was possible over command-line. Luckily, the datacenter technicians were able to swap out the bad hard drive and the RAID mirror was successfully established without loss of data. We apologize to the webmasters of the 31 domains we currently host for the inconvenience. The downtime resulted in the creation of a new Server Status news page hosted on a different server (so it will always be online, where our current Helpdesk site resides). You can check server status updates regardless of whether or not the server is offline at http://status.swrebellion.com/. You may also submit tickets to our helpdesk at http://help.swrebellion.com at any time.

The DNS servers which regulated swrebellion.com have been changed from the OpenSRS "Domains by SWRebellion" domain name servers (which control IP address and mail routing for our primary domain name) have moved to the RackSpace Cloud DNS servers, StableTransit.

For our customers who are hosted by us and have their own domain names, we encourage you to transfer your domain name to our own registrar, Domains by SWRebellion (http://domains.swrebellion.net). New domain names may also be registered there with competitive market pricing, and of course our personal customer service provided directly by myself, Evaders99, and EvilleJedi. This way we will be able to perform redirection to the status page when the server is down and automatically update your DNS server information when necessary.

 While transfer and registration of domain names through our registrar is highly recommended, it is not required. If you wish to continue hosting your domains with us, you must change your domain name servers through your current registrar to ns1.swrebellion.com and ns2.swrebellion.com. If you wish to use a different DNS server names such as navcomputer.net, eaglehosting.net, or eagledns.com, please let me know via the helpdesk and I will set these up for you. Additionally I can arrange for off-site hosting of your domain servers if required, as we have four different companies we contract with that make this service available to us for free.

If you wish to host email for your domain on our server, full featured options with webmail (AtMail or Horde), POP3/IMAP4, etc., are available. We can also assist you in setting up your domain with other mail server options hosted by Domains by SWRebellion, our domain registrar, Hotmail, Google Apps for Businesses, 1&1 email service, etc., some of which are fee-based and others are free. To inquire more please submit a Helpdesk ticket. If you have any questions, please submit them through your Hosting Sponsor (a member of our staff who set you up with web hosting), or submit a Helpdesk ticket. Thank you.

Jim Stratus
Technical Director

*We are looking for individuals who have skills in PHP or artistic and HTML coding capabilities to give some of our sites a facelift or fresh start including navcomputer.net, our Helpdesk site for SWR (using current graphics but editing the html around it to work), eaglehosting.net, eagledns.com, etc. Please submit a ticket through the helpdesk if you wish to volunteer your services in exchange for free webhosting on our dedicated server.




 
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· More about SWR Technical News
· News by Stratus


Most read story about SWR Technical News:
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